Program Manager Associate
Listed on 2026-08-05
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Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Success Management, Technical Support
Job Title
Supports Program Managers with daily tactical and administrative activities, liaising with the Customer Focus Team (CFT), Plexus functional areas and junior customer representatives.
Key Job Accountabilities:- Provide administrative assistance to PMs and CFT to enable the CFT to focus on delivery.
- Prepare internal and customer-facing data analysis, reports, metrics, visual graphs and tools in support of delivery objectives.
- Assist with preparation of customer presentation materials for customer visits and business reviews. Helps coordinate and prepare for on-site customer events in coordination with Customer Experience Team.
- Execute daily tactical tasks related to delivery such as running on-time delivery (OTD) reports, backlog and revenue / shipment reports, raw materials and finished goods shipments, FIA & NREs recovery and potentially support APQP. Basic CRG communication with customer and coordination with CFT
- Daily customer interface for POs, commitment dates on orders, customer queries and requests. May work on cNPS activities.
Qualifications:
- Bachelor's Degree with 1 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.
- Experience of 1 year of direct engineering support experience is desirable.
Qualifications:
- N/A
- N/A
- N/A
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
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