Senior Manager, Federal Services

Description

Paragon Micro is one of the nation's leading technology solution providers serving the U.S. Federal Government. With established positions on premier federal contract vehicles, long-standing OEM partnerships, and a growing presence across the Department of Defense and Civilian agencies, we are entering the next phase of our growth.

Paragon Micro is one of the nation's leading technology solution providers serving the U.S. Federal Government. With established positions on premier federal contract vehicles, long-standing OEM partnerships, and a growing presence across the Department of Defense and Civilian agencies, we are entering the next phase of our growth.

We are seeking an experienced Sr. Manager, Federal Services to build and lead our Federal Services organization.

This is not a project management role. This is an opportunity to create, scale, and lead a world-class Federal Services Practice that becomes a strategic differentiator for Paragon Micro.

You will define our services strategy, build our delivery organization, establish a nationwide ecosystem of cleared subcontractors and strategic partners, recruit top engineering talent, and create repeatable service offerings that enable profitable growth across the Federal marketplace.

The ideal candidate has successfully built Federal services organizations within a VAR, systems integrator, OEM, or government contractor and understands how to grow both project-based professional services and long-term staffing and managed services businesses.

The Senior Manager, Federal Services is responsible for the strategy, growth, operational excellence, and financial performance of Paragon Micro's Federal Services organization.

This leader will work closely with Executive Leadership, Sales, Capture, Solutions Architects, Contracts, and OEM partners to expand Paragon's Federal services capabilities while ensuring exceptional customer outcomes.

Success in this role will be measured by growth in services revenue, expansion of delivery capabilities, customer satisfaction, development of strategic partnerships, and the creation of a scalable, profitable Federal Services Practice.

• Develop and execute the long-term vision for Paragon's Federal Services Practice.
• Identify new Federal services offerings that align with customer demand and OEM partner strategies.
• Build scalable delivery models that support profitable growth.
• Establish standardized service methodologies, templates, pricing models, and operational processes.
• Develop annual strategic plans and growth initiatives for the Federal Services organization.
• Serve as the executive leader responsible for expanding Paragon's federal services business.

• Recruit, mentor, and retain high-performing consulting engineers, solution architects, project managers, and technical specialists.
• Build an organization capable of delivering both project-based and long-term Federal services engagements.
• Develop career paths, training programs, certification strategies, and leadership development for delivery personnel.
• Foster a culture of accountability, technical excellence, customer success, and continuous improvement.
• Ensure appropriate utilization and workforce planning across all delivery resources.

• Build and manage a nationwide network of cleared subcontractors and specialized Federal service providers.
• Develop strategic relationships with OEM professional services organizations and implementation partners.
• Evaluate partner capabilities, performance, and capacity to support Federal opportunities.
• Negotiate subcontracting relationships and establish preferred delivery…