Quality Engineer, II

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose.

Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

• Design, implement, and maintain quality assurance protocols and methods.
• Design methods and procedures for inspecting, testing, and evaluating the precision and accuracy of components and finished products.
• Demonstrate good knowledge of products and components within your area to anticipate and prepare for possible non‑conformances.
• Take initiative to gather data and analyze root causes for potential non‑conformances of moderate scope.
• Work with engineers on the design of business and operational processes to support quality execution against key performance metrics.
• Regularly monitor and review business and operational processes to evaluate opportunities for continuous improvement.
• Act as an advisor to less senior technicians and/or engineers/suppliers in vetting non‑conformities, cooperating with technical support, design engineering, and product quality on product improvements.
• Complete audit training, as required.
• Establish weekly and monthly matrices and follow‑up actions with an effective measurement system.
• Manage customer survey responses and drive actions to increase customer satisfaction.
• Work with the service‑escalation team on individual projects, including projects outside of repair centers.

• Required: Bachelor’s degree or equivalent combination of education/vocational qualification and experience, with 2+ years of relevant experience.
• Preferred: Problem‑solving and analytical ability.
• Preferred: Knowledge of job‑related and corporate policies and procedures.
• Preferred: Strong computer skills.
• Preferred: Effective communication and collaborative skills.

• Healthcare, Dental & Vision
• Tuition Reimbursement
• 401(k) with Company Match
• Quarterly Cash Incentive Opportunity
• 20 Days Starting PTO
• 2 Floating Holidays and Paid Volunteer Time Off
• Annual Shoe Allowance and free Company Apparel

$76,640.00 – $ annual base salary. Annual incentive compensation at a target equal to 10% of base pay.

Zebra is an equal‑opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are an individual with a disability and need assistance in applying for a position, please contact us at workp For more information, see the EEOC Know Your Rights PDF.