Guest Service Associate - Sales & Guest Experience

Job Details

• Job Location:
  
  1537 Deerfield Parkway - Buffalo Grove, IL 60089
• Salary Range: $15.00 - $16.50 hourly, including hourly + sales bonuses
• Full‑Time & Part‑Time
• Work Location:
  
  In person

• Greet guests and create a welcoming, high‑energy environment.
• Promote additional services, new products and promotions; sell wax passes and re‑book guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including check‑ins, check‑outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal‑oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

• 401k with company match
• Daily pay
• Employee assistance program
• Team member assistance fund
• Tuition reimbursement program
• Health, vision, and dental insurance
• Lucrative performance bonuses
• Training in waxing techniques and sales strategies
• Predictable scheduling
• Free services
• Career advancement opportunities in a fast‑growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Having fun while being awesome is one of our four core values
• Referral bonus – generous incentive to hire all roles