Customer Support Technician

Service Technician (Electrical, Mechanical)

Travel: 50% mainly across US and Canada and occasionally Mexico.

We are looking for someone willing to travel, with knowledge in electronics, mechanics, and automation systems. The technician must have a strong work ethic, teamwork and pro‑active attitude, and will be in direct contact with customers. A training period will be held first in-house where the technician will receive basic knowledge on the equipment, followed by field training assisting a senior technician to learn from experience in a real context.

After that period the technician will be in charge of the installation and maintenance of the equipment and ensure customer satisfaction.

• Complete preventive and curative maintenance.
• Installation and training of operators and maintenance staff.
• Ensure safety practices are respected.
• Reporting and addressing open points.

• Follow up on customer needs.
• Test and repair defective parts.
• Prepare visits, including kitting, and coordinate service with customers.
• Process paperwork.
• Support continuous improvement activities.

The ideal candidate must be enthusiastic, energetic, self‑motivated, a team player with good communication skills and a high level of attention to detail.

Komax Corporation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.