Repair Services Associate, II

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customers and partners needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose.

Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.

This role performs intermediate-level tasks associated with servicing customer products, including diagnosing, repairing, and maintaining products, while ensuring customer satisfaction through high-quality service.

• Perform intermediate-level troubleshooting, repairing, and testing of products to restore functionality while ensuring quality standards are met
• Inspect and diagnose products for defects or issues and implement appropriate repair solutions
• Maintain equipment and tools, ensuring they are in proper working condition to support efficient repairs
• Accurately document repair processes, findings, and parts used, keeping records organized and up-to-date
• Provide updates on repair progress and timelines and ensure customer products are handled with care to maintain satisfaction
• Mentor less experienced team members by sharing knowledge, guiding them in proper repair techniques, and ensuring adherence to company standards
• Collaborate with team members to meet repair goals, improve workflows, and create a positive, respectful work environment
• Contribute to process improvements by identifying opportunities for efficiency, quality enhancement, and standardization of repair procedures
• Follow safety protocols, report safety concerns or equipment malfunctions promptly, and comply with company policies and regulations

• Attention to Detail:
  Ensure repairs are accurate and meet high-quality standards
• Technical Proficiency:
  Skilled in using tools, equipment, and software to perform repairs and maintain records effectively
• Problem-Solving:
  Analyze and resolve issues systematically and efficiently
• Process Improvement:
  Identify opportunities to improve workflows and contribute to quality and productivity enhancements
• Time Management:
  Ability to prioritize tasks and meet deadlines efficiently
• Teamwork and
  
  Collaboration:
  
  Work respectfully and effectively with team members to achieve shared objectives

No diploma required;
Basic math and reading/writing skills are needed

1+ years of relevant work experience

5 days in office

Yes

No travel required

Yes Must be able to see color:
No

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like :
Never Working from heights such as roofs, ladders, or powered lifts:
Never Moving self in different positions to accomplish tasks in various environments including awkward or tight and confined spaces:
Never Remaining in a stationary position, often standing, or sitting for prolonged periods of time:
Constantly Stooping, kneeling, bending, crouching, reaching, pushing, or pulling:
Occasionally Moving about to accomplish tasks or moving from one worksite to another:
Occasionally Adjusting or moving objects up to 40 pounds in all directions:
Occasionally…