Recovery Care Supervisor

Play a critical role in working with our clients!

At Minnesota Adult & Teen Challenge, every role matters in helping people overcome addiction and find a new path forward. Whether you’re working directly with clients or supporting behind the scenes, your contributions make recovery possible. In return, we offer a values-driven workplace, supportive managers, and opportunities to grow. That commitment has earned us recognition from Newsweek as a Best Addiction Treatment Centerand eight straight Star Tribune Top Workplace awards.

The Recovery Care Supervisor provides day-to-day administrative and operational oversight for Recovery Care Specialists within the residential treatment program. This role is responsible for coordinating staff workflow and supporting scheduling and coverage needs, monitoring completion of required documentation and assigned duties, assisting with medication coordination processes and helping ensure consistent adherence to MnTC policies, DHS requirements, 245G standards and the Culture of Honor.

The Recovery Care Supervisor serves as a primary point of coordination for Recovery Care Specialists staff and program leadership, supports effective communication across departments, and helps maintain organized, reliable and compliant program operations.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The essential functions include the following:

• Lead the selection, hiring, onboarding, supervision, and retention of Recovery Care Specialists in coordination with the Program Manager and Human Resources.
• Communicate program direction, priorities, policy updates, and operational changes to staff in a timely and consistent manner.
• Conduct regular one-on-one meetings, provide coaching, and complete annual performance reviews for assigned staff.
• Monitor staff performance, attendance, conduct, and adherence to program expectations; address concerns through coaching, retraining, documentation, or corrective action when appropriate.
• Ensure assigned staff complete required MnTC, DHS, and program-specific training within required time frames.
• Guide staff in using approved client support practices, including the Client Success Model, reflection worksheets, privilege pauses, and other interventions authorized by program policy.

• Spend the majority of the time on the floor with staff and clients to support supervision, relationship-building, client engagement, and a positive client experience.
• Maintain a safe, calm, and orderly environment by modeling early intervention, clear expectations, respectful communication, and relationship-centered leadership.
• Support client growth toward increased independence by reinforcing program activities, policies, procedures, recovery goals, spiritual development goals, and personal responsibility.
• Use trauma-informed care and motivational interviewing techniques to de-escalate situations, support self-regulation, and encourage client ownership.
• Respond to medical, behavioral health, safety, and client‑related concerns; involve nursing, clinical, medical, management, emergency, or other appropriate resources as needed.
• Communicate client behavior interventions, safety concerns, and significant client updates to the Program Manager and care team according to program procedure.

• Follow and reinforce all program policies, safety procedures, licensing requirements, organizational standards, and applicable 245G expectations.
• Create, maintain, and adjust staff schedules to ensure adequate shift coverage, continuity of supervision, and safe program operations.
• Maintain accurate records of approved paid time off and leave requests; review and approve staff timecards according to payroll deadlines and policy.
• Assist with shift assignments, attend or lead shift‑change meetings, and ensure key client and operational updates are communicated across shifts.
• Review the facility log daily to verify required procedures are followed and to identify concerns needing documentation, follow‑up, or escalation.
• Partne…