Patient Access Representative Associate

Location Address: 303 Catlin St Buffalo, MN  Date Posted:
September 02, 2026 Department:  RCM Buffalo Patient Access

Shift: Day/Evening/Night (United States of America) Shift Length: 8 hour shift Hours Per Week: 20 Union

Contract:

SEIU-4-Buffalo-Service Workers-SBU Weekend Rotation:
Every Other

Allina Health is a not‑for‑profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones.

We are committed to providing whole person care, investing in your well‑being, and enriching your career.

Additional Job Details 0.5 FTE (40 hours per two‑week pay period) 8‑hour day/evening/night shifts Every other weekend rotation Schedule Week 1 = 3:00pm-11:30pm Saturday, Sunday, Monday, Friday Week 2= 3:00pm-11:30pm Tuesday

Responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

• Greets and welcomes patient in person.
• Collects demographic and insurance information.
• Checks in or interviews patient to complete appropriate paperwork.
• Directs patient to their appointment or procedure.
• May assist in scheduling add‑on appointments.
• Verifies eligibility and benefits information for payers and interprets results.
• Obtains signatures from patients as needed.
• Collects co‑pay or deductibles and respond to questions regarding financial assistance programs available.
• Refers complex questions as needed.
• Uses resources, tools and procedures to complete accounts in assigned work queues.
• Assists patient in completion of request for information forms and submits to appropriate department.
• May gather medical record information from all departments for collection.
• May mentor new staff.
• Other duties as assigned.

• Must be 16 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
• 0 to 2 years of customer service experience
• 0 to 2 years of general office experience
• 0 to 2 years of experience using computer including Microsoft Word, Excel, and Outlook

• High school diploma or GED
• 0 to 2 years of knowledge of the components of revenue cycle and health care insurance

Light Work:
Lifting weight up to 20 lbs. occasionally, up to 10 lbs. frequently

Pay Range Pay Range: $20.69 to $28.00 per hour The pay described reflects the base hourly pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well‑being — mind, body, spirit and community — of you and your family members.

Allina Health is all in on your well‑being. Because well‑being means something different to everyone, our award‑winning program provides you with the resources you need to help you navigate your personal journey. This includes well‑being dollars,…