Billing Lead Job in Buffalo, NY

Billing Lead

Jenny Bour with Robert Half is working with a growing law firm that is seeking an experienced Billing Lead to join their team! This Billing Lead position is well suited for an organized individual who can manage sophisticated invoicing matters, support colleagues with billing questions, and help maintain efficient, compliant processes. The Billing Lead role works closely with attorneys, staff, and clients to promote accurate billing, timely issue resolution, and high service standards.

Responsibilities:

• Produce, examine, and complete client invoices with a strong focus on accuracy, timeliness, and adherence to firm and client billing requirements.
• Handle advanced billing matters, including adjustments, write-downs, disputed charges, and invoice-related questions that require deeper analysis and resolution.
• Partner with attorneys, legal support teams, and clients to investigate discrepancies, clarify charges, and address billing concerns effectively.
• Offer day-to-day guidance to billing team members on procedures, client requirements, and proper use of billing tools and systems.
• Track billing activity across assigned accounts, identify exceptions, and take prompt action to correct errors or prevent delays.
• Provide operational support for the Billing Manager by assisting with workflow coordination, coverage needs, timesheet-related tasks, and other administrative priorities.
• Maintain billing practices that align with internal policies, client-specific guidelines, and applicable financial standards or regulations.
• Review existing workflows, recommend practical improvements, and help implement more efficient approaches that strengthen billing accuracy and productivity.