Assistant to Chief Operating Officer and President

The opportunity

Delaware North is hiring a full-time Assistant to support the President and Chief Operating Officer of Delaware North’s Sport service division at our Global Headquarters in Buffalo, New York. This role requires a highly organized, detail‑oriented professional who can anticipate needs, maintain strict confidentiality, and serve as a trusted partner to the business. The ideal candidate has a high ceiling for growth, a strong desire to learn the business, and an eagerness to continue their own professional development.

$31.00 – $31.00 / hour

Information on our comprehensive benefits package can be found at

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

• Complete daily administrative tasks, including answering phones and emails, screening callers, and managing documents
• Provide comprehensive administrative support by coordinating meetings, preparing expense reports, processing invoices, and interacting with various team members
• Make and manage complex travel arrangements for the President and COO
• Anticipate the needs of the President and COO and proactively remove barriers, streamline processes, and support day‑to‑day operations
• Facilitate end‑to‑end project management, ensuring deadlines are met, and deliverables are executed flawlessly
• Perform routine clerical duties, such as reviewing mail, copying documents, and preparing outgoing correspondence
• Oversee vendor appointments, office maintenance, and environmental upkeep
• Support multiple leaders as needed and assist the overall subsidiary with daily tasks and special projects
• Maintain confidential information with the highest level of professionalism and discretion
• Build strong foundational relationships across the company and serve as a positive, collaborative representative of the Sport service team
• Apply creative thinking to solve problems, increase efficiency, improve processes, and champion continuous improvement across administrative functions
• Demonstrate strong attention to detail and maintain a meticulous, highly organized workflow

• Minimum 5 years of experience in an administrative role supporting VP and C-level executives
• Intermediate to Advanced skills in MS Office, including Word, PowerPoint, and Excel
• Strong technical aptitude and the ability to quickly grasp new systems and processes
• High level of interpersonal skills to handle sensitive and confidential situations
• Ability to prioritize and manage multiple tasks simultaneously in a fast‑paced environment
• A positive attitude with the ability to build and maintain strong working relationships
• Bachelor’s Degree in Business or relatable field preferred
• Must be able to work on site, in the office, Monday–Thursday, with flexibility on Friday based on business need