Administrative Direct Support Professional, Certified Day Services

ADMINISTRATIVE DIRECT SUPPORT PROFESSIONAL, CERTIFIED DAY SERVICES

Job Category: ADMINISTRATIVE

Requisition Number: ADMIN
028756

• Posted :
  February 18, 2026
• Full-Time

Showing 1 location

2128 ELMWOOD
BUFFALO, NY 14207, USA

Hourly Pay Range: $16-$20

Shift: Monday-Friday Days

Provides courteous and knowledgeable administrative support; is the initial point of contact for front desk calls and visits—ensures efficient operation and outstanding customer service. As a Direct Support Professional (DSP), supports the persons’ served character, choices, strengths, interests and needs and ensures a safe, healthy and clean environment.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Warmly welcomes employees and guests to the facility—clearly and cordially answers and transfers calls, delivers messages from voicemail and email and takes necessary action to address caller/visitor needs involving appropriate personnel
• Receives deliveries and prepares items for delivery—sorts, distributes and posts mail and maintains the facility mail hub and mailboxes, coordinates mailings
• Completes purchase requisitions for mail and office supplies as needed or requested
• Provides various administrative tasks as needed or requested which support the entire team at the facility
• Respects and maintains the confidentiality of the persons served and demonstrates a positive and caring attitude
• Plans, coordinates and implements meaningful activities and person-centered activities that promote independence, inclusion and productivity
• Completes all tasks necessary to ensure the health and safety of each person receiving services
• Performs DSP supports to program as needed
• Promptly and accurately completes daily documentation and other accounting as required by OPWDD and agency standards
• Remains compliant with all required training
• Maintains certification in CPR, Strategies for Crisis Intervention and Prevention (SCIP-R) and medication administration and performs all as needed
• Attends and participates in meetings and trainings
• Complies with all agency policies and procedures.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

• High School Diploma/GED and 1-2 years of related experience or equivalent combination of education and related experience.
• Ability to handle multiple tasks simultaneously.
• Basic computer skills.
• Lifting requirement of 35 lbs.
• Ability to support people receiving services with repositioning, lifting and transferring as required by their person-centered plan, to sit for extended periods of time and to meet the physical requirements to react to emergency situations using CPR, SCIP-R.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

Equal Opportunity Employer
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