Administrative Assistant

Careers At Patriot Growth Insurance Services and Partner Agencies

Current job opportunities are posted here as they become available.

At Promark, we understand the important role insurance plays in providing clients and their businesses with financial security and peace of mind. Our state of the art agency management program, dedicated staff, and absolute commitment to maintaining the highest level of integrity, professionalism and unparalleled customer service assures our clients they are always our first priority. Promark Partners Insurance (PPI) Services began in 1977 as an association of three insurance agencies with over 50 years of combined experience, and the desire to pool their knowledge and expertise to build one agency dedicated to serving all the needs of their clients.

Today this remains the focus of the agency with a highly skilled staff capable of providing personal, commercial, and professional insurance along with a full range of financial services and risk management. We are proud to be a division of Patriot Growth Insurance Services.

If you possess a high level of positive energy and a desire to provide the utmost quality of service to clients, please apply for our position. We pride ourselves on providing excellent salary, benefits, and training for all associates! This position offers an excellent room for advancement opportunity within the company if the candidate displays the appropriate desire, motivation, and aptitude.

This is a full-time position working in our office located in Williamsville, NY.

• Serve as the first point of contact for incoming calls and visitors, ensuring a professional and welcoming client experience
• Manage and distribute daily mail and correspondence with accuracy and timeliness
• Maintain and monitor recurring reports, ensuring data integrity and proper routing to internal stakeholders
• Coordinate scheduling across leadership and team members, managing calendars, meetings, and logistics
• Support office operations including purchasing, vendor coordination, and supply management
• Maintain organized records, files, and documentation in accordance with company standards
• Provide administrative support to leadership and team members to ensure efficient daily operations
• Identify opportunities to improve administrative workflows and implement process efficiencies
• Uphold confidentiality and discretion in handling sensitive client and company information

• 1–2 years of administrative, clerical, or office support experience preferred
• Demonstrated commitment to delivering a high-quality client and colleague experience
• Strong attention to detail with the ability to manage multiple priorities simultaneously
• Ability to operate effectively in a fast-paced, deadline-driven environment
• Strong organizational and time management skills
• Clear and professional written and verbal communication skills
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
• Ability to learn new systems and internal processes quickly
• Professional demeanor with the ability to build effective working relationships across teams
• High level of integrity and discretion when handling confidential information

Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2023 Inc. 5000 list of fastest-growing companies. With more than 2,000 employees operating in over 160 locations across 47 states, Patriot's collaborative model delivers resources and strategic support to its agencies.

Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a…