Administrative Specialist

Administrative Specialist Erie County Children’s Single Point of Access (C-SPOA)
Buffalo, New York - Onsite Nonexempt, Full-Time 35 Hours/week Compensation: $25 to $26.78/hour

Put the CARE in your CAREER!

At CCSI, our mission is to activate possibilities and spark change in organizations that put people first. Our vision guides us all in the right direction: a world of communities where everyone flourishes. CCSI is a trusted partner to human-centered organizations. We work with government, education, and non-profit institutions to strengthen their day-to-day operations, build successful teams, plan for the future, and increase their impact.

We help organizations rise so communities can flourish. If you’re looking for a career with purpose that creates lasting change in the community, we encourage you to apply.

We are seeking a talented Administrative Specialist to join our team of nearly 500 employees. The Administrative Specialist oversees administrative office management and logistics, reporting, and data preparation, and maintains the Children’s Single Point of Access (C-SPOA) Policy and Procedure Manual. The Administrative Specialist will be responsible for the creation and maintenance of all marketing products and assisting the Director/Coordinator and other department staff as needed.

The Administrative Specialist is an employee of Coordinated Care Services Inc. (CCSI) who is contracted to work directly with Erie County Children’s Single Point of Access Program.

CCSI is partnering with Erie County to hire an Administrative Specialist. This position is employed by CCSI and working on behalf of Erie  this role, you will Responsible for general office administration

Manage site work and logistics in order to support clinical team Create Electronic Health Records, ensure information is complete, case assessments are done, manage C-SPOA files, track intake status and outcomes of referrals, organize office operations and procedures, and clerical functions

Coordinate onsite training events with outside vendors and online webinars, as directed

Assist in developing and maintaining process standards for efficient operations

Run Electronic Record Reports as requested to support supervisory staff implementation of C-SPOA process flow

Keep staff informed on agency-reported capacity

Data preparation and reporting for Administrative oversight

Prepare all reports and data necessary for County and State requirements for supervisory review and submission

Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends

Assist Mental Health website content for Children’s sections

Prepare correspondence, meeting agendas and meeting minutes

Answering telephone calls and emails from customers and clients and directing them to relevant staff

Assist in obtaining necessary documentation to assist team in optimally supporting youth and families

Performs other duties as assigned.

What you bring

Associates degree from a 2-year college or technical school and 4 years work experience or equivalent education and work experience (see CCSI's equivalency chart)
Required for this position are:

Satisfactory completion of all required background checks

Reliable transportation to and from work is required

Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.

At CCSI, you’ll enjoy

Market-competitive compensation

An award-winning Wellness@Work and employee benefits program.

An organization that is committed to racial equity and anti-racist practices.

Continuous professional development opportunities.

A voice in shaping CCSI’s ever-evolving diverse company culture.

We Are CCSI!

For more than 30 years, CCSI has been a leading non-profit partner to government agencies,…