Correspondence Specialist

Our Billing Co. is seeking a full-time Correspondence Specialist to join our Process Excellence team!

The Correspondence Specialist is an important member of Our Billing Team. This individual is responsible for all electronic and paper correspondence, including processing, sorting, filing, and distribution.

• Processes and sorts daily paper correspondence, ensuring accurate filing and distribution.
• Separates and categorizes digital correspondence for efficient management and retrieval.
• Creates and maintains an organized index for both paper and digital correspondence to facilitate quick access.
• Conducts quality checks on all correspondence and indexing tasks to maintain high standards.
• Aderes to all HIPAA standards.
• Completes other assigned duties to support office operations as requested.

• High School Diploma or GED is required.
• Minimum of six months of related experience is required.

• Ability to learn different types of insurance correspondence.
• Exemplary problem‑solving and conflict‑resolution skills.
• Detail‑oriented.
• Skilled in synthesizing a wealth of information.
• Exhibits excellent time management and prioritization abilities.
• Communicates effectively both one‑on‑one and in a group setting.
• Capable of following and providing detailed instructions both orally and through written communication.

This job has a hybrid schedule located in Western New York.

Our Billing Co. offers a competitive benefits package!

Pay Range: $20.00 - $24.00

Individual annual salaries/hourly rates will be set within the job's compensation range and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, and expertise of the individual and internal equity considerations.