Office Assistant ; NY HELPS), Customer Service Administration

Office Assistant 1 (NY HELPS), Customer Service Administration Position Summary

The University at Buffalo is hiring for Office Assistant 1 to perform office support and clerical work to meet the requirements of university programs. The successful candidate will provide support to the Facilities Operations Customer Service Department.

• Maintain manual and electronic records
• Handling key requests and issuing keys
• Answer questions pertaining to the campus key policy and handle lost keys
• Act as a Customer Service Representative to be a single point of contact for University faculty/staff for various types of maintenance requests and assist with the coordination of customer quotes
• Draft and send campus-wide notifications
• Generate Work Orders and enter labor and material usage
• Run reports as needed
• Gather, compile, and prepare data from manual or automated files and other sources for various reports, publications, records, or other external or internal communications
• Respond to questions concerning the operation of the unit or program area
• Write responses to correspondence
• Other duties as assigned

Applicants must be authorized to work in the United States by their start date. The University at Buffalo does not guarantee that it will sponsor, support, or otherwise assist with obtaining work authorization.

There are no minimum qualifications for this position.

• Experience in Microsoft Word and Excel preferred.
• Customer Service experience desirable.

$36,232

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.