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Office Assistant ; NY HELPS), Customer Service Administration

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: University at Buffalo (SUNY)
Full Time position
Listed on 2026-07-23
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical, Admin Assistant
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Clerical, Customer Service Rep, Admin Assistant
Salary/Wage Range or Industry Benchmark: 36232 USD Yearly USD 36232.00 YEAR
Job Description & How to Apply Below
Position: Office Assistant 1 (NY HELPS), Customer Service Administration

Position Title: Office Assistant 1 (NY HELPS), Customer Service Administration

Posting Number: C260068

Employer: State

Salary Range: $36,232

FTE: 1.00

Position Summary

The University at Buffalo is hiring for Office Assistant 1 to perform office support and clerical work to meet the requirements of university programs. The successful candidate will provide support to the Facilities Operations Customer Service Department.

Responsibilities
  • Maintain manual and electronic records
  • Handling key requests and issuing keys
  • Answer questions pertaining to the campus key policy and handle lost keys
  • Act as a Customer Service Representative to be a single point of contact for University faculty/staff for various types of maintenance requests and assist with the coordination of customer quotes
  • Draft and sending campus-wide notifications
  • Generate Work Orders and entering labor and material usage
  • Run reports as needed
  • Gather, compile, and prepare data from manual or automated files and other sources for various reports, publications, records, or other external or internal communications
  • Respond to questions concerning the operation of the unit or program area
  • Write responses to correspondence
  • Other duties as assigned

Applicants must be authorized to work in the United States by their start date. The University at Buffalo does not guarantee that it will sponsor, support, or otherwise assist with obtaining work authorization.

Additional Information
  • Learn about our benefits, where we prioritize your well-being and success to enhance every aspect of your life.
  • Learn more about what it looks like to be a part of the University at Buffalo community.
  • Begin your career with us through the NY HELPS program.
  • University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

    Minimum Qualifications

    No minimum qualifications for this position.

    This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

    Preferred Qualifications
    • Experience in Microsoft Word and Excel preferred.
    • Customer Service experience desirable.
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