Administrative Assistant 1​/Trainee 1​/2 (NY HELPS

Position: Administrative Assistant 1/Trainee 1/2 (NY HELPS)
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Review Vacancy

Date Posted 08/03/26

Applications Due
08/18/26

Vacancy ID221065

* Basics

* Schedule

* Location

* Job Specifics

* How to Apply

NY HELPYes

Agency Children & Family Services, Office of

Title Administrative Assistant 1/Trainee 1/2 (NY HELPS)

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade
11

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary Range From $40391 to $58447 Annually

Employment Type

Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Erie

Street Address Buffalo Regional Office - Commission for the Blind

295 Main Street

City Buffalo

StateNY

Zip Code
14203

Duties Description Review incoming correspondence and draft responses where appropriate. Review outgoing correspondence for grammar, spelling, etc. Research background information. Transmit instructions to staff and conduct follow-up. Handle telephone calls and assist visitors and respond to questions. Coordinate and arrange meetings. Establish office procedures. Set up and maintain office filing systems (including electronic). Resolve day-to-day operational problems. Coordinate information flow by acting as liaison among key executives, staff, other employees, and the public.

May supervise clerical staff. Additional duties will be discussed in detail during the interview.

Minimum Qualifications Transfer:
One year of permanent competitive or 55b/c service in this title or in a title eligible for 70.1 transfer;

A two-year traineeship (Administrative Assistant Trainee 1 & 2 NS= Grade 8 and 10 and leading to Administrative Assistant 1, Grade 11) is available.

Trainees will be required to take four mandatory courses the first year of the traineeship and four elective courses in the second year of the traineeship in four competency areas through the CSEA Partnership, or equivalent offerings through another entity as determined by the agency.

All trainees are required to successfully complete all courses before advancing to the Administrative Assistant 1, G-11.

Open to the Public:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
* The minimum qualifications through the NY HELPS are:

Aministrative Assistant Trainee 1:
Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.

Administrative Assistant Trainee 2:
One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.

Administrative Assistant 1:
Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.

Certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.

This position may be designated 55 b/c and is subject to verification of applicant eligibility.

Additional Comments NY HELPS

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). To be considered for appointment through NY HELPS, candidates must meet the open-competitive minimum qualifications for this position. For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

It is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Background Investigation Requirements:

1) All prospective employees will be investigated through a Criminal Background Check (CBC),…