Parts Manager

Selective Staffing Solutions -

Buffalo, NY 14224

Posted: 02/14/2026

Job Types: Permanent | Pay Rate: $65,000–$80,000

Report To: Branch Manager or Vice President

Objective:
Ensure that all aspects of the parts department are self-supporting and profitable yet thoroughly supportive of all other departments in the Dealership ensuring maximum profitability and growth potential for the Dealership as a whole.

• Ensure DTNA AORA agreements are met for the Parts Department
• Implement DTNA customer support and inventory control programs
• Physical Inventory control including PI counts, bin locations, stocking requirements, customer returns and vendor returns. Physical shrinkage less than 1%.
• Absolute control of cores and warranty failed parts. Audit control program to ensure parts are tracked and return promptly
• Implement and audit Elite Dealer Processes
• CDK Parts Operations:
  Customer pricing matrixes and price codes, bulk pricing execution to maximize profit, walk in customer traffic with competitive pricing.
• Maintain attractive parts display area to promote impulse purchases. Display should reflect parts on special
• Maintain a clear, clean and safe parts dept. All parts have a place within 24 hours of entering dealership –whether stock or returns, all employees must comply.
• Advertisement:
  Provide input for monthly, quarterly and parts brochures. Maximize DTNA parts specials when appropriate to market conditions. Web based sales and ultimately a e-commerce site, such as excelerator or other.

• Scheduling of all shifts and coverage of open hours.
• Employee count relative to a goal of $40, 000 per employee, including counter people, drivers and Shipping and Receiving
• Actively participate with OPS, including customer assignment and programs to develop aftermarket business.
• Responsible for parts delivery costs, including vehicles, personnel and gas
• Ensure policies of employee manual are adhered to;memo to employee folder if necessary
• Participate in periodic employee reviews
• Parts Department trained according to OEM Guidelines and expectation
• Actively engage with interviewing process and seek qualified candidates for open or pending positions
• Maintain weekly informative meetings with parts personnel

• Continuing to question the processes in place for improvement, never settle for “Just the way it is”or “That’s how it was explained to me”
• Utilize CDK training programs to improve our dealership processes
• Involvement in a CDK user group
• Review reports necessary to ensure consistency and performance of the parts department

• Seek out and negotiate alternative suppliers and alternative products for the dealership outside of the DTNA network.
• Develop trailer parts opportunities.
• Work with the Ottawa and Schwarz products to identify opportunities.

• High school diploma or the equivalent.
• Ability to read and comprehend instructions and information.
• Basic computer skills and internet experience.
• Professional personal appearance.
• Ability to work well with the public, sometimes with several customers at a time.
• Clean MDV license.