VP Product Management

We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.

The Director/VP of Product Management role combines deep product expertise with exceptional leadership capabilities to simultaneously champion both product excellence and organizational success by delivering products within their product domain of responsibility that meet market needs while advancing company goals. The Director/VP Product Management role is responsible for developing comprehensive product roadmaps that prioritize conflicting stakeholder needs while maintaining product focus, strategic product development and product excellence.

• Product Portfolio Oversight:
  Oversee the complete product lifecycle from conception to launch and beyond, including:
  • Tracking product and market analytics to inform significant decisions and define key performance indicators (KPIs) to measure product success
  • Prioritizing features, managing trade-offs, and ensuring products meet both market demands and customer expectations.
• Cross-Functional Collaboration:
  
  Work with and through other leaders and cross-functional teams to ensure alignment across business stakeholders, product, engineering, marketing and development teams.
  • Communicate development progress, suggestions, and concerns internally; provide solutions if roadblock arise.
• Business and Financial Management:
  Allocate budgets effectively across product initiatives and develop strategies to increase revenue and profitability through product initiatives.
• Market Intelligence:
  Analyze market trends, opportunities, and the competitive landscape to identify emerging opportunities and position the company’s products as competitive and differentiated in the marketplace.
  • This work is supported through close partnership with the Product Marketing, Competitive Intelligence, and Customer Experience Centers of Excellence (COEs).
• External Presence:
  Serve as the face and voice of the product, building Centivo’s reputation as a market leader, through speaking engagements, press, thought leadership and representation the company externally at industry conferences.
• People Leadership: through demonstration and serving as a role-model of Centivo’s leadership skills and behaviors, builds and leads high performing teams through setting direction, managing performance and developing talent within and mentoring others outside the function.

• Demonstrated experience successfully launching and scaling innovative, customer-centric products that provide sustainable, competitive advantages to the business.
• Demonstrated expertise in user experience principles, market trend analysis, and competitive analysis.
• Demonstrated experience building and launching innovative products in the large group insurance and self funded market.
• Experience balancing large group requirements with market trends.
• Experience building short and long term product road maps to the ASO market
• Demonstrated ability to communicate product vision and strategy clearly to both technical and business audiences.
• Demonstrated aptitude for building consensus among stakeholders
• Significant ability and experience developing products from ideation through executions with a disciplined product development lifecycle
• Displayed ability and experience with building digital products that drive revenue, user retention, NPS / CSAT etc.
• Familiarity and understanding of product management tools, metrics, and adoption methodologies, as well as software development processes and agile methodologies.

• Bachelor’s degree required, advanced degree in appropriate discipline preferred
• 10 years of experience in product management or related role, including product lifecycle management and successful track record of developing and launching product
• 5 years experience the large group insurance and self funded market.
• 5 years of proven leadership experience leading, managing, developing and scaling high-performance product teams