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Program Manager, Engineered-to-Order Manufacturing

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Gtifabrication
Full Time position
Listed on 2026-09-12
Job specializations:
  • Business
    Operations Management
Job Description & How to Apply Below

GTI is a contract manufacturing partner supporting customers in renewable energy, power generation, infrastructure, and industrial systems.

We fabricate custom designed, purpose-built enclosures and skids for our customers and perform mechanical and electrical integration in-house, delivering a true turn‑key product to our customers. Our scope spans Engineering, prototype builds, through full production, requiring teams that can move fast, adapt, and execute with precision.

GTI Values:
Safey I Quality I Customer Obsession I Speed I Agility

Position Overview

As GTI continues to scale production and expand its product portfolio, alignment between Sales, Engineering, Supply Chain, Manufacturing, Operations, Production Control, and Customers is critical to long-term success. GTI Energy is seeking a Program Manager responsible for overseeing customer programs from order intake through production execution and delivery while maintaining direct ownership of schedule execution, customer communication, operational alignment, and overall program success.

The Program Manager will communicate daily with customers regarding program updates, schedules, engineering changes, forecasts, and execution status while driving accountability internally across cross‑functional teams. This role will own one or multiple customer programs and operate as the primary coordination point ensuring all departments execute against customer commitments, production timelines, quality expectations, and financial objectives.

The ideal candidate has strong experience supporting engineered‑to‑order manufacturing, electro‑mechanical systems, modular infrastructure, industrial fabrication, or New Product Introduction (NPI) environments.

Key Responsibilities Program Ownership & Customer Management
  • Own the full book‑to‑bill process for assigned customer programs and production orders
  • Serve as the primary point of contact for customer communication, status updates, execution planning, and issue resolution
  • Communicate customer requirements, engineering changes, forecasts, new orders, and operational updates to internal teams
  • Build strong customer relationships while ensuring alignment between customer expectations and operational execution
  • Maintain ownership and accountability for overall program success, including schedule execution, customer satisfaction, and profitability
Cross‑Functional Program Execution
  • Drive communication, coordination, and collaboration across Engineering, Manufacturing, Supply Chain, Production Control, Quality, and Operations teams
  • Track and report progress of cross‑functional teams executing customer programs and production orders
  • Hold departments accountable for deliverables, execution timelines, and operational readiness
  • Bridge communication gaps between departments to ensure alignment across all phases of execution
  • Remove organizational roadblocks impacting customer orders, production schedules, and new product launches
Manufacturing Program Management
  • Complete manufacturing projects by organizing and controlling project elements throughout the program lifecycle
  • Work directly with other Project Managers, Program Managers, Engineering teams, and factory floor personnel to create manufacturing build plans
  • Collaborate with Production Control to develop clear and easy‑to‑interpret build plans for manufacturing operations
  • Coordinate sequencing of production activities, material readiness, and operational priorities
  • Ensure every project has a defined quality control plan and manufacturing build strategy
Engineering & Technical Coordination
  • Work with Engineering teams to support development of designs based on customer specifications, drawings, and technical requirements
  • Interface directly with customer technical teams to…
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