Apartment Manager, Affordable Housing

Job Title

Pay Rate: $23.00-$24.64 Shift: Monday-Friday 8am-4pm

SUMMARY OF DUTIES:
Provides oversight, leadership and manages assigned site(s) implementing policy and procedure at the apartment site. Accurately processes required Tax Credit and agency paperwork related to tenant selection through move-out procedures, per regulatory and departmental compliance. Maintains knowledge of regulatory and policy/procedure changes.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Monitor and maintain facility appropriately to ensure a safe environment conducive to the health, safety, and well-being of tenants.
• Ensures efficient, confidential and comprehensive record keeping as mandated for tenant and staff related activities/incidents and site maintenance.
• Implements policy and procedure at the apartment site.
• Ensures paperwork completion to be in compliance with funding source regulations.
• Accurately processes required funding source and agency paperwork related to tenant selection through move-out procedures, per regulatory and departmental compliance.
• Attends Tax Credit Specialist Training class through NCHM and passes exam.
• Provides oversight and direction to site Maintenance Technician.
• Ensures maintenance logs and records are maintained.
• Collaborates with the maintenance technician to ensure large physical plant and systems are maintained according to standards, including preventive maintenance.
• Maintains knowledge of the systems, trouble signals, and remedies.
• Works with facilities department to represent agency to contractors and vendors, facilitates repair work done at site from initial contact/scope through completion to satisfaction.
• Works with PD, AVP and Marketing Department to proactively market the site, minimizes vacancy rate and duration, maintains adequate waiting list.
• Conducts tours and highlights product features and benefits.
• Acts as a first resource for tenants, including orientation to site and requirements, through handling of ongoing issues.
• Maintains open communication with tenants.
• Ensures compliance to applicable Federal/State/Local and other governing entities' rules, regulations and law.
• Ability to effectively respond to common inquiries or complaints from tenants, staff, regulatory agencies or members of the community.
• Participates in agency committees, meetings, and training as required.
• Orders supplies and equipment.
• Complies with all agency policies and procedures.
• Other duties as assigned.

Minimum Qualifications:

Tax Credit Specialist Experience/Training Preferred. Associates Degree and 2 Years Applicable Experience or training OR 4 year equivalent combination of education or experience. Valid New York State Driver's License that meets agency policy. Experience working with Seniors or individuals with Developmental Disabilities and/or Intellectual Disabilities Preferred. Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing.

Lifting requirement of 35 lbs.

Supervisory Responsibilities:

Responsible for the supervision and development of Live in Caretaker.