Customer Service Manager Buffalo Area
Job in
Buffalo, Erie County, New York, 14223, USA
Listed on 2026-02-17
Listing for:
Tops Friendly Markets
Full Time
position Listed on 2026-02-17
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Tops Friendly Markets - [Department Supervisor] As a Customer Service Manager at Tops Friendly Markets, you'll:
Oversee customer service operations, ensuring satisfaction and resolving issues;
Train and mentor staff to enhance service skills and product knowledge;
Develop and implement customer service policies and procedures;
Analyze customer feedback to improve service quality and store performance;
Coordinate with other departments to streamline operations and enhance customer experience;
Manage scheduling and staffing to ensure adequate coverage and efficient service delivery.
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