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Customer Service Associate
Job in
Buffalo, Erie County, New York, 14225, USA
Listed on 2026-02-25
Listing for:
Hertz
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Handle customer service at the counter and resolve issues with hospitality and professionalism;
Serve as the primary NPS liaison for the management team and update on performance actions related to NPS;
Analyze NPS results to determine causes and implement improvement plans;
Improve service by guiding and coaching staff on customer needs;
Ensure compliance with corporate policies and procedures
Position Requirements
10+ Years
work experience
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