More jobs:
SaaS Support Specialist, Escalations; Level 2
Job in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-02-27
Listing for:
RouteGenie
Full Time
position Listed on 2026-02-27
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading SaaS provider in Buffalo is seeking a Customer Service Representative (Level 2/3) to enhance customer success and operational efficiency. In this role, you will address complex technical issues and serve as a primary contact for customer support, ensuring high standards of service. The ideal candidate has keen problem-solving abilities and experience with SaaS platforms like Salesforce. The position offers competitive hourly rates and support for professional development.
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