Front Desk Clerk

The opportunity

Delaware North Parks and Resorts is hiring part-time Front Desk Clerks to join our team at The Lodge at Geneva in Geneva, Ohio. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

$15.00 – $15.00 / hour

Information on our comprehensive benefits package can be found at

Join our collaborative team working together in the beautiful setting on the shoreline of Lake Erie. With easy access to year-round outdoor adventures at nearby Geneva State Park, there’s a lot to keep you busy before, during, and after work!

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

* Available for full-time, year-round team members

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
• Manage cash and credit card transactions while keeping accurate paperwork
• Resolve small guest issues immediately, delivering items to guests as needed
• Monitor and balance the daily figures, post room and tax charges on guest accounts

• Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
• Ability to multitask, function in a professional manner under pressure from guests and supervisors
• No high school diploma or GED required

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

• Days
• Evenings
• Holidays
• Weekends
• 8hr shift

Source:
Hospitality Online