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Customer Success Manager — Onboarding, Retention & Growth

Job in Buffalo, Erie County, New York, 14201, USA
Listing for: Sendblue
Full Time position
Listed on 2026-05-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, CRM System
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A forward-thinking tech company in New York is looking for a Customer Success Manager to lead onboarding and engagement efforts with their innovative platform.

Your role will encompass designing and executing strategies to enhance customer retention, cultivating strong relationships through regular interactions, and advocating for customer needs within the organization. The ideal candidate will be passionate about technology, possess exceptional communication skills, and have experience with CRM systems and no-code automation tools. This position offers competitive compensation and a dynamic work environment.
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