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Customer Service Rep Bilingual Customer Success Mgr./ CSM HelpDesk/Support

Manufacturing Customer Success Specialist – ERP & RFQ

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Tapecon, Inc.
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Tapecon, Inc. in Buffalo, New York, is looking for a Customer Service Representative to manage customer inquiries, complaints, and order entries. The ideal candidate will have a Bachelor's degree in Business, at least 5 years of customer service experience, and proficiency with ERP systems. Responsibilities include managing RFQs, resolving complaints, and onboarding new customers while actively participating in continuous improvement initiatives.

Competitive benefits and a supportive work environment offered.
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