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Temporary ; Technology

Job in Buffalo, Erie County, New York, 14201, USA
Listing for: Lawley
Seasonal/Temporary position
Listed on 2026-07-03
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Office Administrator/ Coordinator, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17 - 19.5 USD Hourly USD 17.00 19.50 HOUR
Job Description & How to Apply Below
Position: Temporary Support; Benefits Technology

Job Title

These are the fundamental components of the job:

  • Provide essential assistance to the Benefits Technology team including supporting data feeds / files, carrier invoice auditing, monitoring general team email inboxes, and creating carrier eligibility files
  • Responsible for utilizing carrier website and contacts to acquire client invoices
  • Auditing carrier invoices against system reports using Excel and other in-house tools and communicating audit discrepancies to client service team and/or carriers
  • Troubleshooting login issues and responding to user emails as necessary
  • Maintain a smooth flow of information with internal and external customers, carriers, managers and staff

Other functions of the job:

  • Expand and grow in your role when supporting miscellaneous duties as requested

Skills / traits that we value for this role:

  • Minimum of one-year experience in an administrative support or related position, prior group benefits experience preferred
  • Associates' Degree preferred
  • Excel experience is a must! Knowledge of Microsoft Office, including Word, PowerPoint, & Outlook
  • Experience navigating windows-based software
  • Incredible attention to detail and organizational skills
  • Ability to work well independently and on a team
  • Positive attitude, even in a fast-paced environment
  • A passion to make customers and coworkers feel important and valued
  • Capability to work quickly and efficiently
  • Precise communication skills, even under time constraints

A bit about Lawley!

  • We are not a call center environment
  • We achieve success by building genuine relationships together, with our teams and clients
  • We are a family owned insurance broker (70+ years!)
  • We are deeply committed to the communities we serve and love to get involved
  • We work hard and play hard!!!

Why Lawley?

  • Training, career development, and growth opportunities
  • 30-32 hour work week, October 15th – February 15th, Monday-Friday between our business hours of 8am-4:30pm
  • Comfortable, family-oriented culture, with an emphasis on work life balance
  • Paid parking!

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $17-$19.50/hr.

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