Account Support Specialist - Customer Success
Job in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-07-13
Listing for:
ACV Auctions
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ACV Auctions is hiring an Account Support Representative in Buffalo, NY. This role handles inbound calls and emails from dealers, provides pre- and post-sales support, and uses Salesforce and internal tools to resolve issues in a team environment.
The position requires a High School Diploma and 1 year of customer service experience, with a focus on English proficiency and collaborative problem solving. The shift is Monday to Friday, 11:30 am - 8 pm, onsite.
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