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Field- Customer Success & Training Manager

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: NGT Corporation – a Master Franchisee of the COVERALL® brand
Full Time position
Listed on 2026-07-22
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management, Account Manager
  • Management
    Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Field-Based Customer Success & Training Manager

NGT Corporation – a Master Franchisee of the COVERALL® brand in Williamsville, NY, is seeking a Customer Success Manager who thrives on building relationships, solving problems, and empowering others. You will be the main point of contact for existing customers, delivering top-tier service and hands-on support in the field and office.

You'll train and mentor local franchisees, manage onboarding, handle quotes and proposals, and ensure client satisfaction through proactive communication and

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