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Customer Account Specialist - First-Party Collections

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Capital Management Services, LP
Full Time position
Listed on 2026-07-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 19320 - 27517 USD Yearly USD 19320.00 27517.00 YEAR
Job Description & How to Apply Below

Capital Management Services, a Buffalo-based company, is hiring a Customer Account Representative for the August 10, 2026 training class in Buffalo, NY. You will work with customers who have personal loans to resolve missed payments and identify repayment options, while representing CMS with professionalism.

Responsibilities include handling calls, discussing payment options, and documenting interactions across systems to meet team goals in a fast-paced financial services environment.

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