Cancer Prevention Associate I -Bilingual

## Cancer Prevention Associate I
-Bilingual Apply locations:
Cell & Virus Bldg. (C&V) time type:
Full time posted on:
Posted 2 Days Agojob requisition :
R-21201##
*
* Title:

** Cancer Prevention Associate I
-Bilingual
** Job Type:
** Regular##
** Company:
** Health Research, Inc. (HRI) Roswell Park Division##
** Department:
** New York State Quitline##
** Time Type:
** Full time##
** Weekly

Hours:

** 40
* * FTE:
** 1##
** Shift:
** First Shift (United States of America)##
*
* Summary:

** About the Role    Do you enjoy helping others make positive changes in their lives? As a Quitline Coach, you’ll play an important role in supporting individuals who are ready to stop smoking and improve their health.
In this position, you’ll be one of the first points of contact for people reaching out to the New York State Smokers’ Quitline. Through compassionate conversations, education, and encouragement, you’ll help callers navigate their quit journey while connecting them with the resources and support they need.
This is a great opportunity for someone who is passionate about public health, enjoys meaningful one-on-one interactions, and wants to make a difference every day.
Salary Range: $44,838 – $57,232    What You'll Do    Respond to smoking cessation inquiries from individuals across New York State  Provide peer coaching, guidance, and encouragement to support callers in reaching their tobacco-free goals  Share information and connect individuals with available smoking cessation resources and services  Document interactions and maintain accurate records to support program tracking and reporting  Monitor and follow established program standards and quality measures  Serve as a knowledgeable resource on Quitline services, processes, and current protocols  Support the day-to-day operations of the New York State Smokers’ Quitline program  Follow organizational policies and procedures while delivering exceptional customer service    What You'll Bring    You may be successful in this role if you:
Enjoy helping people through coaching, education, or customer support  Communicate with empathy, patience, and professionalism  Are comfortable speaking with individuals from diverse backgrounds  Can build trust and rapport during phone-based conversations  Have strong listening, problem-solving, and organizational skills  Pay close attention to detail and maintain accurate documentation  Thrive in a team-oriented environment while managing your own responsibilities  Are passionate about health, wellness, and supporting positive behavior change    Why You'll Love Working Here    At Roswell Park Comprehensive Cancer Center, your work directly contributes to improving lives and advancing health outcomes in our community.

Every team member plays a role in supporting our mission to eliminate cancer’s grip on humanity through research, innovation, education, and compassionate care.
When you join Roswell Park, you'll be part of an organization that offers:
Meaningful work that helps people live healthier lives  A collaborative and mission-driven team environment  Opportunities for professional growth and development  The chance to make a lasting impact on individuals, families, and communities  Employment with New York State’s only National Cancer Institute-designated Comprehensive Cancer Center outside of New York City, recognized for research, innovation, and excellence in patient care.
Join Our Team    If you're passionate about helping people make healthier choices and want to be part of an organization dedicated to improving lives every day, we encourage you to apply. We’d love to hear from you.##
*
* Qualifications:

** Required

Education and Experience    1. Associate’s degree in an appropriate field and the equivalent of two (2) years of full-time experience in a call center, customer service, or healthcare; or  2. High School Diploma or High School Equivalency Diploma and the equivalent of four (4) years of full-time experience in a call center, customer service, or healthcare.
NOTES:  
1. Must be a current non-smoker.  2. The incumbent will obtain and maintain Tobacco Treatment Specialist Training and National Certification within twelve…