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Account Support Specialist - Customer Experience
Job in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-08-09
Listing for:
Acv-Auctions
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
ACV Auctions, a dynamic technology company based in Buffalo, NY, is seeking an Account Support Representative. You will handle inbound calls and emails from car dealerships across the U.S., help answer questions, and resolve challenges in a team environment.
The role reports to the Team Lead, Customer Service, and requires working 9am-2pm Monday, Tuesday, Wednesday, Thursday, Saturday. Responsibilities include using Salesforce and internal tools to resolve issues, documenting activities, and
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