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Manufacturing Customer Success Specialist
Job in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-08-12
Listing for:
Tapecon, Inc.
Full Time
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Bilingual, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Tapecon, Inc. in Buffalo, NY is seeking a dedicated Customer Service/Order Specialist to coordinate inquiries and manage RFQs for house accounts and outside reps. You will collaborate with estimating and production to validate pricing, support onboarding, and ensure accurate order entry in the ERP system.
The role emphasizes handling complaints, improving processes, and partnering with Business Development Managers to drive customer satisfaction and quote win rates in a manufacturing environment.
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