Customer Care Advocate
Listed on 2026-09-04
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
We have an immediate need for motivated, tech savvy, empathetic and friendly people to join our team! Are you a great communicator that would love the opportunity to meet and speak with our amazing members and providers? Consider the next stop in your career to be with Univera Healthcare.
The Customer Care (CC) AdvocateThe Customer Care (CC) Advocate resolves customer inquiries via telephone, mail, web chat, off-phone work, and email. The CC Advocate answers inquiries for both our customers, members and business partners. Responding in a professional, efficient, and timely manner to resolve issues and enhance member and provider satisfaction/retention is important to be successful in this role. Prior experience with high-volume Customer Service in a call center environment and navigating in multiple computer programs is preferred.
We offer competitive pay (starting $20/hr.), opportunity for career growth, industry-leading benefits and a fun and engaging culture.
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