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Patient Concierge; Administration

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Concierge Dental Group PLLC
Full Time position
Listed on 2026-09-15
Job specializations:
  • Dental / Dentistry
    Dental Office, Healthcare Consultant
Salary/Wage Range or Industry Benchmark: 34000 - 42000 USD Yearly USD 34000.00 42000.00 YEAR
Job Description & How to Apply Below
Position: Patient Concierge (Administration)

Join Our Team as a Patient Concierge at Concierge Dental Group!

Are you a dedicated and personable professional with a passion for exceptional patient care? Concierge Dental Group is looking for a Patient Concierge to be the pivotal first point of contact for our patients, ensuring a seamless and welcoming experience from their very first interaction.

About Us:

At Concierge Dental Group, we are committed to redefining the dental experience. Our practice is built on a foundation of cutting-edge technology, personalized care, and a patient-first approach. We strive to make every visit comfortable, efficient, and stress-free, ensuring our patients feel valued and understood.

Key Responsibilities
  • Communicate promptly and clearly with patients via phone, email, or other methods.
  • Address patient inquiries, concerns, and requests in a friendly and informative manner.
  • Maintain accurate records of patient interactions, schedules, and follow-ups.
  • Ensure patient data is securely stored and compliant with privacy regulations.
  • Coordinate patient appointments within dental providers schedules and treatment room availability.
Qualifications
  • Experience in a dental office, knowledge of dental insurance a plus
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and a friendly demeanor.
  • Proficiency in scheduling software and office tools.
  • Exceptional organizational and time-management skills.
  • Prior experience in a similar role or in customer service is a plus.
Why Join Us?
  • Be part of a forward thinking dental practice that values innovation and patient care.
  • Work in a supportive and collaborative environment.
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
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