Student Affairs Coordinator Student Engagement Housing

Summary

The highly visible incumbent is responsible for implementing the mission and vision of D’Youville University and the division of Student Affairs while facilitating a vibrant, supportive, inclusive, safe, living-learning environment within university housing. The ideal candidate will be a self-starter who thrives amidst an ever-changing and unpredictable work environment and will have demonstrated skills in the areas of housing, student support and programming.

The Coordinator for Student Engagement & Housing will report directly to the Director of Housing & Student Conduct. Evening and weekend hours will be required when the University is in session to manage workload and attend meetings and University functions. This 12-month, live-on, position will assist with campus and student emergencies as needed, while serving within a rotation as the Administrator on-call in cooperation with the Director of Housing & Student Conduct.

This position is expected to work closely with all units within the University to ensure that D’Youville is “student-ready” and that every student has the opportunity to be engaged outside of the classroom.

• Manage the Resident Advisors while providing leadership to the Resident Directors and Assistant Resident Directors.
• Coordinate, plan and implement Resident Advisor Trainings in August and January; and on an as needed basis;
• Oversee the management of housing contracts, room condition reports (RCR), emergency contact forms, and health & safety inspections for each residential student by coordinating with Resident Directors;
• Ensure effective management of all facilities within the University residential program;
• Serve as lead of the University’s Meta Ready Program; with University partners, creating modules to upload to the metaverse;
• Implement the University’s Housing Curriculum;
• Serve as a hearing officer for Student Conduct Cases;
• Oversee the Desk Attendant (Housing Information Representative) program while providing leadership to the Resident Directors in support of recruitment, selection, and supervision;
• Serve as an educator, mediator, and reviewer when a roommate conflict or housing concern is escalated as a result of published policy or departmental process;
• Coordinate with cleaning, maintenance, and IT departments to ensure that daily, general and emergency issues within the residence halls are corrected in a timely fashion;
• Manage data gathering, respond to data/statistical inquiries from campus stakeholders, particularly data related to residential occupancy;
• Implement all needs as directed by the Director of H & SC pertaining to residential conference groups;
• Work closely with campus partners regarding housing needs;
• Serve on university committees including CARE Team, Housing Exemptions and Accommodations
• Continuously evaluate and assess University housing occupancy, retention, and projection trends.
• Hold weekly 1:1 meetings with the Director of Housing & Student Conduct, Graduate Assistants, Resident Advisors and students as needed;
• Serve in a three-tier on-call rotation.

• Ensure a student-centered departmental environment with a focus on customer service;
• Support the overall campus programming model by collaborating with faculty, staff, and SGA on initiatives and events;
• Serve as an SCI trained investigator/hearing panel officer;
• Other duties as assigned by the Director of Housing & Student Conduct

Education:

• Master's degree in Higher Education Administration or related field.

Experience:

• 1-2 years of experience within Student Affairs showing progressive responsibilities, preferably within housing operations.

Skills & Abilities:

• Demonstrated experience working in or supervision of student housing;
• Thorough knowledge and proven track record in Student Affairs, including policy development, programming and student development;
• Strong cross-cultural, interpersonal, and writing skills necessary, including the ability to represent the University in a positive way to diverse populations;
• A demonstrated commitment to promoting a diverse and inclusive community;
• Possesses a demonstrated ability to develop linkages with other University community…