PSR; Problem Solving Specialist

Position: PSR (Problem Solving Specialist)
Problem Solving Specialist (PSR)

Job Description The Problem Solving Specialist (PSR) supports the school community by addressing student behavioral, social-emotional, and conflict-related concerns. The PSR works collaboratively with students, families, teachers, and administrators to promote a safe, supportive, and positive learning environment while helping students develop appropriate problem-solving and coping skills.

Job Duties & Responsibilities Provide behavioral and social-emotional support to students throughout the school day Assist students in resolving conflicts using restorative and problem-solving practices

Respond to student behavioral incidents and help de-escalate situations

Build positive relationships with students to encourage accountability and growth

Collaborate with teachers, counselors, administrators, and support staff regarding student needs

Monitor student behavior in classrooms, hallways, cafeterias, and other school settings

Conduct student check-ins and provide mentorship and guidance

Support implementation of behavior intervention plans and school discipline procedures

Document behavioral incidents, interventions, and student progress accurately and timely

Communicate with parents/guardians regarding student concerns and progress when appropriate

Assist in developing strategies to improve attendance, engagement, and student success

Promote a positive school culture and reinforce school expectations

Participate in meetings, trainings, and professional development opportunities

Maintain confidentiality of student information in accordance with school policies and regulations

Support crisis intervention and student safety procedures as needed

Skills & Qualifications Strong conflict resolution and problem-solving skills

Ability to build rapport with students from diverse backgrounds

Excellent communication and interpersonal skills

Ability to remain calm and professional in challenging situations

Knowledge of restorative practices, behavior management, and trauma-informed approaches preferred

Strong organizational and documentation skills

Ability to work collaboratively as part of a school support team

High school diploma required; associate’s or bachelor’s degree in education, counseling, social work, or related field preferred

Experience working with children or adolescents in an educational or youth-centered setting preferred

Skills & Qualifications Strong conflict resolution and problem-solving skills

Ability to build rapport with students from diverse backgrounds

Excellent communication and interpersonal skills

Ability to remain calm and professional in challenging situations

Knowledge of restorative practices, behavior management, and trauma-informed approaches preferred

Strong organizational and documentation skills

Ability to work collaboratively as part of a school support team

High school diploma required; associate’s or bachelor’s degree in education, counseling, social work, or related field preferred

Experience working with children or adolescents in an educational or youth-centered setting preferred
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