Digital Skills Trainer

The Digital Skills Trainer provides one-on-one technological support and assists in small-group instruction for community members. One-on-one aid could include helping them obtain affordable home internet service or coaching them in introductory digital skills for computer and mobile device users. Small group instruction teaches foundational digital skills in a classroom environment. The Tech
360 Program aims to ensure community members receive on-demand tech support, relevant information to secure access to internet services and computer devices, and the opportunity to build foundational digital skills.

Duties and Responsibilities (include but are not limited to):
Help train Tech
360 Program class participants in small groups. Provide one-on-one assistance to community members by:
Answering technology-related questions, Providing referrals to services that may meet their device, Internet access, and/or digital skills training needs and/or Registering participants for the Tech
360 Program’s digital skills classes. Plan Tech
360 Basic digital skills class sessions. Effectively implement Tech
360 Program curricula for the host site’s clientele. Maintain communication among Mission:
Ignite staff, site supervisor, and Tech
360 Program clients. Collaborate with Mission:
Ignite and site supervisor to promote the Tech
360 Program. Provide Mission:
Ignite with clear and concise documentation of all Tech
360 Program sessions (Digital Navigation and Tech
360 classes) held with clients. Consistently collect data and survey results from Tech
360 class participants. Support other departments and program staff as necessary, ensuring alignment with their duties and responsibilities associated with Tech
360.

Ameri Corps members are crucial personnel needed to fulfill the goals of Mission:
Ignite’s programs, blending volunteer efforts with identified organizational goals to serve as part of the Mission:
Ignite team. As ambassadors for the mission and as part of the Mission:
Ignite team, Ameri Corps members will participate in professional development and training opportunities, learning various applicable skill sets that may be useful in future careers. The members will also participate in volunteer opportunities as part of Ameri Corps cohorts and develop a network of mission-minded people.

• Education award upon successful completion of service
• Childcare assistance if eligible
• Training
• Stipend
• Living Allowance

Car recommended.

Community and Economic Development, Education.

General Skills, Teaching/Tutoring, Computers/Technology, Education.

Program Type:
Ameri Corps State / National

Digital Skills Trainer

10/01/2025 - 11/30/2026

Full Time

High school diploma/GED

Minimum: 17 Maximum: 99

NEW YORK

English

From 10/01/2025 To 10/05/2026

Ailana Catanzaro
701 Seneca St
Buffalo NY 14210

ailana
www.missionignite.org

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