IT Field Technician; Technician

IT Field Technician (Traveling Technician)

Location: Buffalo NY (regional travel within ~5‑hour radius)

Schedule: Monday‑Friday travel (home most nights, weekends off)

Duration: 12‑month contract‑to‑hire

Our client is a global leader in medical simulation technology, providing advanced patient simulators used by hospitals, universities, and healthcare training programs. These systems allow medical professionals to practice real‑life scenarios in a controlled environment, helping improve patient outcomes and reduce risk in clinical settings.

• Install and configure patient simulator systems at hospitals, universities, and training centers
• Perform preventive maintenance and troubleshoot hardware and software issues
• Ensure systems are properly connected to client networks and fully operational
• Provide basic training and support to end users on‑site
• Travel throughout the DC/DMV region to support customer locations
• Maintain strong customer service and communication with end users

• Travel required Monday through Friday (must be flexible for driving or flying)
• Most travel is local/regional within a 5‑hour driving radius
• Hotel accommodations provided for longer trips; flights arranged when needed
• Home most nights; weekends typically off

• 13‑week paid training program (Monday‑Friday travel required)
• Combination of classroom training and field shadowing
• All travel expenses covered during training

• Flexibility to travel Monday through Friday
• Basic IT knowledge (hardware/software troubleshooting)
• Familiarity with networking fundamentals (TCP/IP, DHCP, IP addressing)
• Experience working with Windows 10 environments
• Strong customer service and communication skills
• Reliable transportation

• Electronics troubleshooting or hands‑on technical aptitude
• CompTIA A+ or similar foundational knowledge

Systems operate on Windows 10 and integrate into client networks. Mileage reimbursement after the first 30 miles traveled. Daily meal stipend provided during travel. Paid for travel time with minimums applied based on hours worked. Role is open to a wide range of experience levels based on technical aptitude.

Contract to Hire position based out of Buffalo, NY.

Pay range: $23.00 - $23.00/hr.

Benefits (subject to eligibility and plan terms):

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
• Life Insurance (voluntary life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, vacation or sick leave)

Fully onsite position in Buffalo, NY.

Position anticipated to close on Jul 10, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.