Business Systems Quality Manager

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

Job Title:

Business Systems Quality Manager

Reporting To:

Group Quality Director - SDG

Work Schedule:

Onsite - Buffalo, NY

To be considered for the Quality Systems Process Manager position here's what you would typically bring:

* Bachelor's degree in Engineering, Operations, Business, or a related field

* 5+ years of experience in quality or business systems management, or process development

* Strong understanding of quality and/or business management systems, including how processes integrate and interact across an organization

* Excellent critical thinking and problem‑solving skills, with the ability to analyze complex issues and drive effective solutions

* Proven ability to build relationships and collaborate across functions and at multiple levels of the organization

* Exceptional communication skills, including the ability to create clear, effective written materials

* Self‑starter with the ability to work independently, manage workload, and meet deadlines

* Highly organized, with demonstrated ability to balance day‑to‑day responsibilities alongside long‑term projects

* Position requires 5-10% travel

* Ability to obtain a U.S. DoD Secret Security Clearance.

Preferred

Skills:

* Working knowledge of or training to APQP-PPAP requirements (e.g., AS9145, IATF 16949, AESQ-RM13145)

* Hands-on experience with/ Working knowledge of risk evaluation tools, such as Process Flow Diagrams, DFMEA, PFMEA, DFM, MSA, Control Plans

* Training development/delivery experience across organizational levels

* Customer requirements flow-down and metrics familiarity

* Microsoft SharePoint experience for building/maintaining collaboration environments

As a Business Systems Quality Manager, you will:

* APQP Sustainment and Improvement:
Serve as APQP process SME, trainer, administrator, and integrator. Maintain and influence APQP processes, collaborate with the APQP Community of Practice, administer Lessons Learned, and drive process implementation initiatives.

* APQP Maturity Assessments:
Plan and execute APQP process maturity assessments; identify gaps and opportunities and recommend improvement actions.

* Business Systems Maturity Administration:
Perform Business Systems maturity assessments for key division processes, monitor assessment performance at site level, identify strengths and opportunities, and deliver findings to stakeholders.

* Process Improvement Projects:
Lead and execute projects to improve business systems processes; develop measurable plans and track results.

* Document Control Maintenance:
Monitor and manage SDG document control process health and execution at a tactical level.

* Compliance Support:
Support sustainment of enterprise customer quality requirements and ensure process adherence.

* Training & Change Enablement:
Develop and deliver process training and materials across organizational levels; support change adoption.

* Cross-functional Leadership & Influence:
Lead or participate in cross-functional teams, influence stakeholders, and coordinate implementation where requirements are sometimes ambiguous.

How we care for you:

* Financial Rewards: great compensation package, annual profit sharing, matching 401k and the ability to participate in Employee Stock Purchase Plan, Flexible Spending and Health Savings Accounts

* Work/Life Balance:
Flexible paid time off, holidays and parental leave program, relocation assistance

* Health & Welfare:
Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages

* Professional Skills Development:
Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs

* Collaborative and Welcoming Workplace:
Inclusive culture rooted in our values, enhanced by Employee Resource Groups, and team-building activities.

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