Systems Optimization Specialist- Accounts Payable

Caplugs has been a leader in product protection, masking solutions, and custom molded components for over 70 years. The company is dedicated to delivering the highest quality and service, offering a broad range of products and capabilities to meet diverse customer needs.

Responsible for transforming the current manual accounts payable process into a streamlined, automated, and controlled workflow. This role partners with Accounting, Purchasing, IT, and external vendors to reduce manual intervention, improve accuracy, shorten invoice cycle times, and strengthen internal controls.

• Lead the transition from manual AP processes to automated invoice capture, workflow routing, and approvals.
• Serve as the AP subject-matter expert for automation tools such as invoice scanning/OCR, Zetadocs, and Business Central/Navision workflows.
• Design, document, and maintain standardized AP procedures that reduce manual entry and processing errors.
• Identify root causes of delays, errors, or exceptions and implement automation or process improvements.
• Maintain accurate vendor master data to support straight-through invoice processing.
• Oversee processing of non-purchase-order invoices while reducing exception handling through improved automation.
• Partner with Purchasing to strengthen three-way match compliance and upstream data quality.
• Monitor invoice exception queues and approval backlogs, driving timely resolution.
• Ensure automated AP processes comply with internal controls, audit standards, and approval authority matrices.

• Act as the primary contact for vendors regarding electronic invoicing requirements and payment inquiries.
• Train and support internal stakeholders on new AP workflows and approval processes.
• Support vendors and employees during system enhancements and automation rollouts.

• Support month-end close activities including accruals, unvouchered liabilities, and AP reconciliations.
• Automate accrual identification for freight, temporary labor, and service-based expenses.
• Prepare supporting schedules and reconciliations related to accounts payable balances.
• Partner with IT and Finance leadership on ERP and AP system enhancements.
• Track and report AP performance metrics such as invoice cycle time, exception rate, and automation percentage.
• Participate in finance transformation and shared services initiatives.

• Associate’s or Bachelor’s degree in Accounting, Finance, or Business required.
• One to three years of accounts payable experience with demonstrated process improvement or automation involvement preferred.
• Experience with ERP systems;
  Microsoft Dynamics Navision / Business Central preferred.
• Experience with invoice workflow or document management systems strongly preferred.
• Strong understanding of end-to-end AP processes and internal controls.
• Process improvement mindset with ability to translate manual tasks into automated solutions.
• Intermediate to advanced Excel and data analysis skills.
• Strong communication and documentation skills.
• Ability to influence change across cross-functional teams.