Director of Treasury Governance & Operations

Director Of Treasury Governance & Operations

The Director of Treasury Governance & Operations at Northwest Bank serves as a key advisor and subject matter expert supporting Treasury governance, operational risk management, regulatory compliance, and strategic initiatives. This role is responsible for overseeing the Treasury control environment, leading governance processes, coordinating regulatory and audit activities, and driving continuous improvement across investment, liquidity, borrowing, derivative, and Bank Owned Life Insurance (BOLI) operations.

The position partners extensively with executive management, Finance, Risk, Compliance, Internal Audit, Accounting, and Operational teams to strengthen controls, ensure regulatory readiness, and enhance the effectiveness and scalability of Treasury processes. The individual is expected to independently lead complex initiatives, provide thought leadership on governance matters, and influence decisions impacting Treasury operations and risk management.

Essential Functions

• Lead Treasury's Risk & Control Self-Assessment (RCSA) program, including risk identification, control design evaluation, control effectiveness assessments, issue remediation oversight, and reporting to senior management and governance committees
• Act as Treasury's governance and controls subject matter expert, providing consultation and guidance to management regarding operational risk, control design, regulatory expectations, and process improvements
• Maintain Treasury policy/procedure alignment by partnering with Corporate Risk, Compliance, and Internal Audit to incorporate evolving guidance, observations, and best practices
• Serve as Treasury's primary liaison for internal audit, external audit, regulatory examinations, and second-line reviews, directing response strategies, advising management on findings, and ensuring timely remediation of identified issues
• Manage Treasury documentation standards, including version control, change logs, retention practices, and evidence packaging for audits/exams and second-line reviews
• Establish and govern Treasury documentation standards, ensuring policies, procedures, control narratives, and process documentation align with regulatory expectations, industry best practices, and evolving business activities
• Prepare and maintain standardized templates for audit support, procedures, reconciliations, and reporting to improve consistency and efficiency
• Design, oversee, and enhance Treasury governance reporting, key risk indicators, control dashboards, and executive-level management reporting utilized by Asset Liability Committee (ALCO), senior leadership, and Board committees
• Evaluate emerging regulatory guidance and industry practices, recommending enhancements to Treasury policies, procedures, controls, and governance frameworks
• Administer periodic investment and treasury operational reporting, including metric tracking, exception reporting, and control dashboards
• Lead operational risk management and controls testing activities (as applicable), including control execution evidence, periodic control validations, and remediation follow-up
• Ensure data integrity and documentation integrity across Treasury operational processes through periodic review, reconciliation support, and exception escalation
• Coordinate third-party/vendor-related documentation needs for Treasury tools and services (e.g., due diligence artifacts, SOC reports, contract repositories, access reviews), in partnership with Vendor Management and Information Security
• Support investment operations, including transaction administration, settlement support, confirmations, documentation, reconciliations, and coordination with Accounting/GL as needed
• Support Bank Owned Life Insurance (BOLI) administration and reporting, including carrier communication, statement validation, cash flow/crediting rate tracking, policy inventory, and documentation for accounting and risk reporting
• Identify opportunities to streamline processes and strengthen controls through automation, workflow standardization, and improved documentation
• Provide investment, borrowing and derivative trade support
• Pledge or reallocate…