Universal Associate, PartTime

Description Universal Associates are hardworking, self-motivated individuals with positive attitudes who provide a specialized banking experience and are empowered to recommend solutions for individual client's needs. Universal Associates follow our bank philosophy:
Positive Energy, Positive Outcomes.

Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.

• Enthusiastically greet our clients and engage in conversations. Uncover opportunities and make product and service recommendations.
• Deliver an exceptional experience to our clients by creating an unforgettable banking experience with every interaction.
• Perform accurate transactions, maintenance for clients, account opening and retail lending at a high level.
• Follow all bank policies and operational procedures to ensure security and compliance.
• Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations.

• Respect  treat every client and colleague with dignity and respect.
• Client Focus  greet customers warmly, listen attentively and provide tailored financial solutions.
• Inclusion  embrace diverse perspectives creating a welcoming environment for all.

• Leadership  show leadership in day-to-day operations by modeling a positive attitude and strong work ethic.
• Integrity  adheres to bank policies, arrives on time, takes responsibilities for their actions and contributes to a positive, trustworthy atmosphere that reflects the bank's standards and values.
• Collaboration  work effectively within a team, contribute ideas, and support colleagues.
• Volunteerism  actively support and participate in community outreach and volunteer initiatives.

• Accountability  accurately process transactions in compliance with bank policies and regulatory standards. Effectively manage cash drawer, TCD, TCR, ETM, Vault and coin machine responsibilities. Take ownership of daily job duties.
• Innovation  identify opportunities to improve service efficiency or customer experience and suggest creative solutions.
• Professionalism  consistently demonstrates courteous behavior, integrity, and a strong work ethic while representing the bank with a polished appearance and clear communication.

• UA I  Open consumer and business deposit accounts
• UA II  Ability to uncover and originate consumer loans plus all above duties.
• UA III  Maintain current registration with NMLS to originate home equity loans and lines. Uncover and build upon Center of Influence and Networking Opportunities plus all above duties.
• UA IV  Maintain current registration with NMLS to originate purchase mortgages plus all above duties.

SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES

Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning.

To perform this position successfully, an individual must be able to perform each essential position