Program Outreach Specialist

Position: Program Outreach Specialist 2
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Review Vacancy

Date Posted 07/02/26

Applications Due
07/17/26

Vacancy ID219109

* Basics

* Schedule

* Location

* Job Specifics

* How to Apply

NY HELPYes

Agency Civil Service, Department of

Title Program Outreach Specialist 2

Occupational Category Administrative or General Management

Salary Grade
23

Bargaining UnitM/C - Managerial/Confidential (Unrepresented)

Salary Range From $86773 to $108413 Annually

Employment Type

Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 50%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Erie

Street Address 284 Main Street

City Buffalo

StateNY

Zip Code
14202

Duties Description The Office of Diversity and Inclusion Management provides guidance and support to partner agencies on DEI programming, leads DEI strategic planning efforts, and coordinates recruitment and outreach efforts for the Department. To better meet job seekers where they are and to educate the greater community on the many available job opportunities available in public service, the Department has established the Centers for Careers in Government at 10 DOL Career Centers throughout the state.

This position plays an important role in ensuring the success of the Centers through their outreach and recruitment activities.

Reporting to higher-level program or agency administrative staff, the duties of the Program Outreach Specialist 2 may include, but are not limited to the following:

* Functioning as a public face of the State of New York for jobseekers and as an employment resource for community-based organizations and educational institutions in assigned region(s).

* Providing guidance, information and resources to stakeholders related to identifying and securing employment opportunities with New York State.

* Demystifying and explaining in plain language the Civil Service Merit System for jobseekers.

* Representing the Department of Civil Service at job fairs and community events, including registration, setup, attendance, takedown, and follow-up activities (such as documentation of activities/outcomes).

* Collaborating with community-based organizations/educational institutions, developing, maintaining, and building on existing relationships.

* Developing and maintaining a database of regional organizations, including but not limited to community-based organizations/educational institutions.

* Assisting with special recruitment projects to promote specific opportunities.

* Providing individualized and group support to stakeholders regarding accessing and navigating systems related to NYS employment.

* Communicating appropriate guidance to stakeholders regarding applicable employment-related policies.

* Providing accurate and responsive communication to inquiries from stakeholders.

* Promoting workforce initiatives related to NYS employment.

* Collaborating with State agencies that have a presence in the region to identify and communicate job opportunities and outreach initiatives.

* Performing assigned activities with relative independence and exercising good judgment and professional discretion.

* Conducting onsite and offsite trainings/workshops, attending job fairs within the region, and holding in-person office hours and virtual appointments.

* Maintaining local inventory to ensure that supplies are available for outreach and recruitment activities.

* Supervise subordinates, including setting priorities, assigning work, and evaluating performance.

* Design and develop special conferences and workshops to explain and publicize programs and to secure participation from the business community.

Minimum Qualifications NY HELPS:

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any…