Mental Health Counselor

Job Summary

The Mental Health Counselor will be responsible for performing case management and counseling activities related to the bio-psychosocial needs affecting the health and well-being of patients at the Community Health Center of Buffalo, Inc.

• Assess patients' psychosocial needs and determine appropriate treatment/referral plans, including case management, short‑term counseling, and crisis intervention.
• Assist patients in obtaining and completing forms for entitlements, supplemental insurance, and other benefits to reduce reliance on emergency assistance programs.
• Help patients access prescription cost assistance through indigent programs and community resources.
• Serve as an advocate for patients when engaging with community agencies.
• Maintain accurate patient records, prepare reports, and documentation.
• Coordinate transportation assistance for patients when needed.
• Participate in clinical meetings and case conferences.
• Identify patient education and support needs, such as pregnancy counseling, parenting skills, and caregiver skills.
• Conduct assessments and education for prenatal and post‑partum patients.
• Collaborate with providers and make referrals as necessary.
• Evaluate and address the needs of special population patients, including the homeless, substance abusers, and at‑risk adolescents.
• Provide HIV pre‑test, post‑test counseling, and testing.
• Follow up on missed appointments with patients.
• Contribute to Quality Improvement and Quality Assurance activities.
• Maintain a clean, safe, and organized work area.

• Licensed Social Worker (LSW), Licensed Certified Social Worker (LCSW), or Licensed Mental Health Counselor (LMHC). NYS Permit holder encouraged to apply.
• Three (3) years of experience as a Mental Health Counselor or Social Worker with excellent interpersonal and communication skills.
• Experience with trauma‑informed care and EMDR Therapy preferred.
• Proficiency in MS Word, Excel, and Outlook.

This position requires periods of sitting, standing, walking, bending, and stooping. Weekend and evening work may be required.

Salary Range: $52,000 - $58,000