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Banquet Operations Manager
Job in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-09-12
Listing for:
Ontario Trillium Foundation
Full Time
position Listed on 2026-09-12
Job specializations:
-
Hospitality / Hotel / Catering
Catering, Event Management & Planning, Hotel Management
Job Description & How to Apply Below
Immediate position available for an Operations Manager for high volume established banquet and catering company. Position requires prior experience in the banquet/hospitality industry. Must possess leadership values and strong work ethic.
Duties & Responsibilities- All areas of guest service and core standards
- Daily supervision, coordination and direction of all colleagues in the Banquet and Banquet Set-up Department including staff supervision, tip distribution, ringing in of checks, alcohol distribution, etc.
- Scheduling of Banquet Set-up Department to ensure banquet facilities are cleaned and set for events
- Ensuring all functions maintain a first class and positive visual impact; including ambiance, cleanliness, orderliness, décor and service flows.
- Maintaining high staff morale and team spirit within the Banquet Department.
- Leading and coaching all colleagues in the banquet services department
- Lead recruiting, staffing and scheduling ensuring adequate staffing levels to satisfy guest needs.
- Create and implement colleague-training initiatives
- Implementing meeting and conference service standards.
- Creating and implementing new processes and procedures to drive the department forward
- The overall financial success of the department, including day-to-day payroll control, planning yearly capital improvements and exercising control of fixed and variable expenses.
- Responsibilities include, but not limited to: supervising, hiring and training of new staff (servers, bartenders and captains).
- Ordering of liquor, bar supplies, soda mixes, Co2 and any other items needed for the execution of events.
- Costing of bar packages to ensure pour costs can be met.
- Ordering of linens, napkins, and table clothes on a weekly basis.
- Attend weekly banquet meetings to take accurate notes to be reviewed with banquet staff prior to event.
- Oversee all bar functions, including inventory and pulling of liquor, pour size, staff attire, tips and usage report
- Assist in training and overseeing proper serving and clearing procedures (ie: glassware, trays…)
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