Room Attendant

Position: Room Attendant - Reikart House
Reikart House, A Tribute Portfolio Hotel – Amherst, NYExceptional. Unique. Independent.

At the Reikart House, every day is a performance - and every employee plays a role in telling our story.

A beautifully prepared guest room doesn't happen by accident. It takes someone who cares about the details, takes pride in their work, and understands that cleanliness and presentation are essential to the guest experience.

Our Housekeeping Team plays one of the most important roles in creating that experience. As a Room Attendant, you'll clean and prepare guest rooms and public areas to established standards of cleanliness and presentation, helping ensure every guest feels comfortable and cared for.

We're looking for someone who is dependable, detail-oriented, comfortable with physical work, and takes pride in creating clean, welcoming spaces.

Why Reikart House?

Our goal is simple:
To make a difference in people's lives through service.

Every interaction with a guest is an opportunity to make a difference. Every room you prepare is an opportunity to create a clean, comfortable, and welcoming experience.

As a Room Attendant, you'll have a direct impact on the guest experience by making sure rooms and hotel spaces are clean, sanitary, properly stocked, and ready for our guests.

Great housekeeping isn't just about clean rooms. It's about creating an environment where guests feel welcomed, comfortable, and confident in their stay.

We're Looking for Someone Who:

Takes pride in maintaining high standards of cleanliness and presentation

Pays close attention to detail, including small debris, dirt, and areas that may be difficult to seeHas basic knowledge of general cleaning principles and cleaning products

Can safely operate standard housekeeping and cleaning equipment

Is dependable and able to maintain a friendly, cheerful, and courteous demeanor

Can understand and follow verbal and written instructions

Is comfortable performing prolonged, strenuous physical activity throughout an eight-hour shift

Can work independently while also supporting the Housekeeping Team and other hotel departments

Takes responsibility for hotel equipment, keys, supplies, and property

Understands the importance of immediately reporting unsafe conditions and maintenance concerns

What You'll DoAs a Room Attendant, you'll clean and prepare guest rooms, public areas, and other assigned hotel spaces while meeting established standards of cleanliness and presentation.

Responsibilities include:

Retrieve supplies from shelves and storerooms and set up your cleaning cart for the shift

Keep cleaning carts and storerooms clean, organized, and properly stocked

Clean windows, doors, walls, closets, fixtures, public areas, and hallways

Clean and sanitize showers, tubs, toilets, sinks, mirrors, exposed pipes, walls, and other restroom surfaces

Replace towels, soaps, room amenities, literature, hangers, extra blankets, pillows, and other guest supplies as needed

Wash hard-floor surfaces to remove dirt and soiled areas

Dust and polish furniture, fixtures, wall hangings, vents, ceiling corners, and other surfaces

Strip beds and remake them with fresh linens, checking bedspreads, blankets, bed pads, mattresses, and areas under beds for cleanliness

Vacuum guest rooms, public areas, and hallways, including underneath furniture and other hard-to-reach areas

Inspect door and window locks and immediately report unsecured or unsafe conditions

Check room equipment, including televisions, lights, lamps, faucets, and radios, and report maintenance deficiencies for prompt repair

Secure and maintain custody of equipment, keys, and supplies at all times

Assist the Laundry Department by retrieving and sorting soiled linen, operating commercial laundry equipment, folding clean linen, and distributing it to storage closets or carts

Clean patio and balcony areas, including floors, furniture, fixtures, doors, and windows

Assist other employees and departments as needed to support the overall performance of the hotel

Maintain a friendly, cheerful, and courteous demeanor

Perform other duties as assigned, requested, or deemed necessary by management

The Ideal Candidate Is:

Familiar with basic cleaning…