Benefits Specialist

Alcott HR is hiring a Benefits Specialist to join our team. In this role, you will serve as a subject matter expert in benefits operations and employee benefits plans, supporting our clients and their employees. You'll deliver exceptional customer service by resolving claim inquiries, providing benefits education and ensuring the effective administration of benefit plans.

• Ensure exceptional customer service by counseling clients and employees on benefit issues, providing benefits education, and supporting plan administration via phone, email and in person.
• Conduct on‑site and virtual new client meetings and open enrollment meetings, as needed.
• Maintain all administrative functions as they relate to the benefits team day‑to‑day tasks and annual open enrollment.
• Create and process daily and weekly EDI and Funding Files to carriers and vendors.
• Research and resolve carrier billing discrepancies, collaborating with internal team members and external partners.
• Conduct on‑site new client benefits implementation, as needed.
• Support the implementation of benefits‑related projects and process improvements.
• Prepare ACA reporting while ensuring compliance with federal regulations.
• Stay current with changes in benefits and related legislation. (HIPAA, Patient Protection Affordable Care Act (PPACA))

• 3+ years of experience in HR/employee benefits administration preferred.
• Strong analytical and problem‑solving skills with exceptional attention to detail.
• Bachelor’s Degree preferred;
  High School Diploma with equivalent work experience considered.
• Strong oral and written communication skills.
• Strong presentation and facilitation skills.
• Able to work in a fast‑paced environment with strict deadlines.
• Ability to work in a team environment as well as independently.
• Proven ability to handle confidential information with discretion and demonstrate the highest level of client service and support.
• Proficient in Technology including Microsoft Office and HRIS Systems.

Compensation: $62,500 - $70,000 annually, commensurate with experience.

At Alcott HR, we have a Passion for People and Performance™. We empower leaders to focus on their core business purposes and meaning, which enables them to more quickly and efficiently grow their business. Alcott HR provides clients and business owners with customized solutions for running their business, including HR best practices, regulatory compliance, payroll, training and development, employee benefits, risk management support, workers’ compensation insurance and employment‑related administration.

We serve a diverse group of successful profit and not‑for‑profit businesses across the U.S. Get to know us by visiting

Alcott HR provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Alcott HR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Salary: $62,500 - $70,000 per year