Tech Partner

For this U.S. based position, the expected compensation range is $68,000 - $102,000 per year, which
includes base pay and short-term incentive.
The compensation range for this full-time position applies to candidates located within the United
States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within
the salary range, individual pay is determined by several factors including performance, knowledge, job related skills, experience, and relevant education or training. Schneider Electric also offers a
comprehensive benefits package to support our employees, inclusive of medical (with member reward
points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits)
flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including
service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the
first year of employment based on start date), opportunity to purchase company stock (eligibility
depends on start date), and military leave benefits.
You must submit an online application to be considered for the position. The Company will accept
applications on an ongoing basis until the position is filled.
If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S.,
please notify the Company as soon as possible upon discovery by completing this form Job Posting
Compliance Form.

The "Tech Partner" is responsible for providing in‑person, deskside IT support across multiple Schneider Electric facilities. This role combines traditional office technology support with on‑site shop‑floor technology support within nearby manufacturing and distribution centers. The Tech Partner will work two days per week at Headquarters and three days per week across three additional plant/distribution sites within commuting distance. This role requires regular travel to the designated locations and the ability to support both office users and shop‑floor operational technology.

• Create, receive, monitor, maintain, and resolve work tickets.
• Image, configure, deploy, and support computers, monitors, and mobile devices.
• Maintain an on‑site presence at designated days/locations to support end users.
• Install and support software in accordance with Schneider Electric standards and compliance requirements.
• Perform proactive and on‑demand health checks on IT systems including printers, copiers, scanners, fax machines, and conference room equipment.
• Provide end‑user training on office automation equipment as needed.
• Conduct IT elements of new‑hire onboarding (asset setup, usage guidance, security/usage policy reminders, etc.).
• Troubleshoot and manage hardware and software platforms.
• Manage secure password processes for all assigned systems and assets.
• Support access to corporate networks (wired/wireless/VPN) and enterprise applications.
• Coordinate task execution with Service Desk, infrastructure teams, and other IT support groups.
• Manage onsite IT inventory, including receiving, organizing, cleaning, and replenishing stock.
• Participate in regional or site‑specific projects as assigned by the manager.
• Perform “hands and feet” support for infrastructure and operational teams as needed.

• Travel regularly to nearby plants or distribution centers (three total) to provide on‑site support.
• Act as the primary technology support contact for assigned days at each site.
• Support shop‑floor hardware and software used in manufacturing and logistics operations (e.g., industrial PCs, label printers, handheld scanners, kiosks, terminals, thin clients).
• Troubleshoot connectivity and device issues that impact production, quality, or logistics workflows.
• Collaborate with OT, manufacturing engineering, and site operations personnel to address technology issues on the shop floor.
• Ensure adherence to safety protocols when working in production areas.
• Perform routine health checks on shop‑floor devices and station configurations.
• Assist in deployments, upgrades, or…